German speaking Customer Advisor

Location: Qormi, Malta

The Role: German speaking Customer Advisor - Hybrid

Salary: €1725 gross per month (approx 1450 euros net) 

Relocation package: Up to €200 reimbursement for flights (paid after probation) and 5 days hotel stay (up to 3 weeks if needed).

We have a fantastic new opportunity with our client on the island of Malta for German speakers to join a fantastic international team of Customer Advisors. Their office is based in the centre of the island but there is the option to work from home from anywhere in Malta after the initial training period.

The role

Our client is a fast growing tech-company providing content moderation solutions to online marketplaces around the world. As a Customer Advisor you will be supporting users with queries via email. You will be also moderating ads and user-profiles with high accuracy. You will make sure that items are placed in the right category, are free from scams, doesn't include any illegal items, and much more. This is a very busy role in a fast paced environment, which suits someone that wants to make a positive impact on the digital world.

The Successful Customer Advisor has:

• Fluent in German and have good knowledge of English
• Flexible and able to make quick decisions in a dynamic environment
• Excellent attention to detail
• Ideally interested in marketplaces, shared economy and new technology
• Previous experience in content moderation or customer service is a plus