job offers of fujitsu at Europe Language Jobs

German Speaking Customer Service - €1 000 Signing Bonus!


About the Job


Ready to make a move to sunny Greece? :-)


Our client is a global organisation providing customer service for some of the world's major brands. As a Customer Service Representative you’ll be a part of creating and delivering amazing customer experiences while you also enjoy an award-winning employment experience and company culture.


Also to get you off on the right foot we are offering new starters a €1 000 signing bonus, plus free flight tickets to Athens and 4 weeks free hotel accommodation to help you out while you look for your own flat/apartment.


On a day to day basis you will be required to

  • Be the first point of contact for incoming communications from German speaking customers (email/phone/chat)
  • Assist customers by answering questions, providing advice and resolving issues
  • Track and follow cases to ensure they're closed in an efficient and timely manner
  • Maintain high customer satisfaction
  • Maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets

We require:

  • Fluent German and a good level of communication in English
  • Ability to thrive as a team player in a fast-paced, high-energy environment
  • Exceptional communication & soft skills, as well as the ability to problem solve
  • Have a base level of computer knowledge
  • Resourcefulness and the ability to multitask

German Speaking Customer Service - €1 000 Signing Bonus!