DESCRIPTION
Location: Athens, Greece
Role: German Customer Support Advisor
Salary: 1400€ gross per month + up to 140 EUR monthly performance bonus
Relocation: Includes initial flight to Greece, taxi pick up from the airport, 4 weeks hotel, dedicated relocation officer and assistance with finding your own accommodation.
Working hrs: 40 hrs p/week rotational between: Monday-Friday 09:00-18:00
The Role
We are recruiting for fluent German speaking Customer Advisors for a global outsourcer in Greece. This job is based in Athens, where you will work in an international setting. Beside the warm and sunny Mediterranean climate, this seaside town has a lot to offer!
As a Customer Support Advisor you will represent a global kitchen appliances company, and you will be responsible for answering incoming queries from customers via phone, email and live chat in regards to their coffee machines. Recommending products, talking the customer through technical troubleshooting steps and assisting with other queries in relation to deliveries and refunds will be part of your daily tasks.
REQUIREMENTS
Requirements
The successful candidate should have:
- Fluent in German and English
- Highly motivated, driven and adaptable
- Previous customer service or tech support experience desired
- Multi tasking skills
- Positive & Flexible attitude