German-Speaking Customer Service Representative

German-Speaking Customer Service Representative
Madrid, Spain
Contract: Permanent, Full-Time (39 hours/week)
Salary: €21,500 gross/year
– Base: €20,000 gross/year
– Signing Bonus: €1,500 gross (one-time)

Work Schedule:

• Monday to Friday
• Shifts between 08:00 and 20:00

 Training:

• Duration: 3 weeks
• Schedule: Monday to Friday, 09:00–18:00
• Note: Training is paid and contractually bound. Signing bonus does not apply during the training period.

Requirements:

• German: Native or bilingual proficiency
• English: Advanced level (minimum B2)
• Work eligibility in Spain

Work Conditions:

• On-site in our Madrid office
• Hybrid option available after the adaptation period
• Note: Access with electric scooters or similar vehicles is not permitted

If you're fluent in German, comfortable in English, and ready to join a growing team in Madrid, this is your chance to start a long-term role with room to grow.

Relocation Support:

Travel Reimbursement

• Up to €200 reimbursed for relocation travel (train, plane, etc.)
• Ticket/proof of travel required
• Reimbursement processed after 3 months of employment
• If you leave the company before 3 months, this amount will not be paid

Housing Allowance

• €300–€400/month (gross) added to payroll for the first 3 months
• For housing support during relocation to Madrid
• Proof of accommodation payment (e.g., invoice) is required
• Subject to taxes and deductions

€21,499 - 21,500 per year