German-speaking Customer Support Advisor to Athens (remote)

Are you a German-speaker and ready to start a new experience in the majestic Athens?

We have a new opportunity for you!

Our Client is looking for a Customer Support Advisor ASAP in Athens. 

The City 

Experience Athens! The capital of Greece is one the oldest and most cultural places of the world.

As an Athenian you enjoy the oldest and most historical center, the famous Acropolis and lots of parks in a beautiful city close the the ocean.

A weekend trip to the Islands, living where others do vacation. 

That´s how it is to live and work in Athens! 

Job Description

As a Customer Support Advisor your role is, together with your team, to handle customer issues with empathy

and efficiency. Besides speaking your native language, you also need to be fluent in English.

The role consist in handling and responding to end-users’ requests through multiple contact channels

(phone, e-mail, chat).

It requires maintaining solid customer relationships by handling their questions and concerns with

speed and professionalism. Also, performing data entry and use of software programs.

Being native/fluent in German and English in a communicative level.

Politeness, courtesy and good communication skills.

Time management and multitasking abilities.

Ability to work in groups.

Flexibility in working hours and ability to work in shifts.

Software skills.