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German Speaking E-Commerce Customer Service Specialist

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DESCRIPTION

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we're obsessed with providing remarkable customer experiences for the world's most innovative brands.

We're launching a brand new campus in Athens, Greece, and we want you to be a part of this exciting opportunity and grow your career with us!

 

About the Job

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world's most exciting brands?

 

Our  German Speaking E-Commerce Customer Service Specialist  are passionate about delighting customers by making every interaction an unforgettable experience, whether that through inbound calls, emails and / or chats. We want people with personality, who love making an impact with every customer interaction.

 

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.

 

 

 

REQUIREMENTS

Working as a German Speaking E-Commerce Customer Service Specialist You Have:

  • German / English Bilingual is a must.
  • High school diploma (or equivalent)
  • 6 months - 1 year of customer service experience preferably in technical support roles
  • Call center experience (strong asset)
  • Effective communication skills
  • The ability to sit for long periods of time
  • Proven track record of being incredibly resourceful and finding solutions even when there is no clear path.

 

 

ARE YOU THE PERFECT CANDIDATE?
German Speaking E-Commerce Customer Service Specialist