German-Speaking Travel Consultant - Lisbon, Portugal

German-Speaking Travel Consultant – Lisbon, Portugal

Compensation:

• Option 1: €1,150 gross/month + free accommodation (private room in a shared apartment/house in Lisbon area, utilities included).
• Option 2: €1,473 gross/month (without accommodation, allowances included).
• Signing Bonus: €3,000 (50% paid after contract signature, 50% after 6 months).

The Project

Join one of the world’s leading online travel platforms. This company brings together brands like, offering travellers the best solutions for their trips. With over 100 offices in 60+ countries, this company is trusted worldwide for creating seamless travel experiences.

Your Role

As a German-Speaking Travel Consultant in our Lisbon contact center, you’ll support the customers with hotel rebooking requests. You’ll help travellers solve problems quickly so they can enjoy a smooth and stress-free trip.

What You’ll Do

• Assist customers with hotel booking inquiries quickly and effectively.
• Support travellers with hotel-related issues during their stay.
• Handle overbooking cases, incorrect bookings, and reservation updates.
• Manage complaints with professionalism and find solutions.
• Process customer data, booking changes, and adjustments accurately.