German Tech Support For Camera Company, 3 Month Free Housing

Athens,
Greece

Mandatory
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DESCRIPTION
Optical, imaging, and consumer technology products, from high-end cameras to smart printers and advanced scanning equipment. German, assist private customers with product setup, troubleshooting, and post-sales support.

Work Model
Hybrid Setup:
Work-from-home model with 4–5 days/month in the office
Initial training and onboarding are on-site in Athens
No weekend shifts — working hours are Monday to Friday, 09:00–21:00
REQUIREMENTS
Main Tasks
Assist users with printer and camera installation, error codes, and technical issues
Offer pre-sales support by helping customers choose the best product for their needs
Process repair requests and escalate unresolved issues
Use internal systems and translation tools for written communication if needed
Perform light back-office tasks and offer cross- and upsell support when appropriate

Fluent German (C2) and confident English (B2)
Customer focused attitude and problem-solving mindset
Comfortable with Windows & Mac OS environments
Typing speed of at least 25 WPM
No prior experience required – full training is provided

Training & Onboarding
Paid training period
1–2 weeks nesting period (gradual ramp-up)
3-month learning curve with hands-on support
Option to borrow Canon cameras for weekend product training
Upskill training in sales once fully productive

OFFER
Base salary: €1,300/month
Monthly performance bonus: up to 10% 

Relocation Support:
3 months shared accommodation provided
Relocation bonus:
€300 after 6 months
€300 after 12 months
100€ training completion bonus
Pizza days and occasional social activities

Globally respected brand in the imaging and technology sector. Mediterranean lifestyle in vibrant Athens. If you’re tech savvy, customer-oriented, and fluent in German, Contact us. 
SKILLS
Fluent In German
German
Bachelor In German Language
German To Serbian Translation
C2 German and Fluent English language skills
C2 German
German C2 Certificate
German Native Speaker
German Native

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