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job offers of fujitsu at Europe Language Jobs

Hungarian-Speaking Customer Experience Officer

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DESCRIPTION

Reference Number: CCOHU1021

 

The position:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.

 

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Preform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results

 

REQUIREMENTS

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector, is a definite plus
  • Fluency in English and Hungarian language
  • Dynamic and target oriented
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy

 

ARE YOU THE PERFECT CANDIDATE?

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Hungarian-Speaking Customer Experience Officer