Email service agent with Danish – Amsterdam awaits
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Solid organizational skills
Excellent interpersonal skills
Ability to work in a structure, team based environment
PC skills; experience with Windows-based computer applications a plus
Ability to search and retrieve data from various databases; and to multitask with multiple applications during a customer interaction.
Fluent Danish and English, both oral and Written.
A good mix of both IT knowledge and customer service skills are essential.
Any IT certification or equivalent qualification is desirable but not essential, relevant experience will be taken into consideration.
Experience of supporting customers in a contact centre environment would be beneficial.
Good understanding of PC hardware/software as well as the Windows operating system.
Proven time management skills and ability to work under time pressures.
Fantastic team spirit and mentality with a focus on customer satisfaction.
Attractive Salary (paid monthly)
Permanent , full contract
Shift work , 40h per week , no overtime required
Training with on-going Coaching and Support
Performance Based Bonus plan plus competitive annual salary
20 days annual holiday
Discount website with various offers against high street brands and restaurants
Free parking and on-site canteen
Excellent company benefits including pension, life assurance, discounts on medical plan and discounted phone plan.
Why use Recruitment Agency
You will be contacted within 30 min of your application
You are given extra support in preparing for interviews
You have a contact person who gives you all the details of the job
You can ask for your application feedback anytime via email or phone
You don’t have to face the situation where company do not reply to you for days.
All our services to job seekers are free of charge. We also offer bonus scheme to candidates.