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WiPjobs

Information Technology

High-school

2 years

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

3

(Junior) VMware Engineer

Poland » Katowice

Description

Job Description

  • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network
  • Delivering professional and prompt service to the customers
  • Keeping records of all customers’ enquiries in the reporting system
  • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
  • Sending more complex enquiries to the relevant IT Support Team

 

Requirements

Candidate’s profile

  • Basic technical knowledge about VMware
  • Awareness about HP hardware
  • English language
  • Excellent verbal and written communication skills
  • Professional telephone manner
  • Basic experience in Windows NT/2000/XP, MS Office, MS based applications
  • Basic technical support experience an advantage but not necessary
  • Flexible, well-motivated team player, ability to work under pressure
Offer

What We Offer

  • You will work in multinational and stable company.
  • You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. 
  • You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
  • You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
  • You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks(free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
Skills
  • It Skills
  • Engineering
Information

WiPjobs

Information Technology

High-school

2 years

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

3