Job offers of Talingual at Europe Language Jobs
Languages
German
Skills
  • Data Storage
  • Windows
  • Unix
  • Cisco
  • Technical Support
  • German
Information

Talingual

IT Helpdesk

1 year

Permanent

6 - 12 months

24.000 € - 30.000 € gross / year

Full-time

1

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German speaking Technical Support Engineer

United Kingdom » Newcastle

Company
Talingual
Description

My client in Newcastle is a global leader in business and IT services is looking for fluent German speakers for a 2nd / 3rd level support role. You will be working in their office in the North East of England, but assisting German speaking (business) customers via phone, email and live chat with technical issues in relation to integrated data storage solutions.

As a Technical Support Engineer you will provide multi-level technical support for diagnosing and fixing software and hardware issues, case management activity for service requests and equipment as well as resolving customer problems via the telephone, WEB, E-mail, Chat or Auto-support.  

Requirements

We are looking for candidates who have:

  • Excellent communication skills both verbally and written in German and English
  • Excellent listening and problem solving skills
  • Previous experience in UNIX, Networking or Technical Support
  • Experience/knowledge/interest with Storage Systems (SAN/NAS)
  • Computer literate, experience with CRM and/or ticketing systems desired
Offer

Full paid training will be provided. There is an excellent relocation package on offer which includes 4 weeks accommodation on arrival. Rotational schedule between 8.00am – 8.00pm, Monday to Sunday, working 37,5 hrs per week.

Skills
  • Data Storage
  • Windows
  • Unix
  • Cisco
  • Technical Support
  • German
Information

IT Helpdesk

1 year

Permanent

6 - 12 months

24.000 € - 30.000 € gross / year

Full-time

1

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