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job offers of fujitsu at Europe Language Jobs

IT Service Desk Analyst- Italian and English

Mandatory:
DESCRIPTION

Within the international IT department of ALDI SÜD, you are responsible for delivering high quality support by fulfilling the below tasks.

  • IT support of our European stores, offices and logistics centres by phone and e-mail
  • Analysing and working towards the resolution of emerging IT errors
  • Record, track and follow up on incidents and requests
  • Collaboration with training, quality and expert groups
  • Installation of programs, data backup and support of technicians with remote access
  • Testing of new hardware and software
REQUIREMENTS
  • Confident intermediate or higher Italian AND English written and oral language skills
  • Willingness to work in shifts, on weekends and on bank holidays (additional shift allowance is applicable)
  • Eager to learn and adopt to changes and new IT solutions
  • Customer focus with strong communication skills
  • Maintain a high standard towards own work
  • Team player
  • High school diploma or higher education

Relevant work experience is not required. We welcome the application of fresh graduates and occupation changers!

ARE YOU THE PERFECT CANDIDATE?
IT Service Desk Analyst- Italian and English