IT Specialist (On-Site)

Do you have valuable experience/knowledge in the IT field that you want to capitalize on? Are you seeking an international structure that will offer you growth and development opportunities? Perfect, then this project and the company are the right match for you! 

Your responsibilities as an IT Specialist will be: 

• Purchasing and handling of new devices with high customer/vendor skills
• Keep track of hardware stock and organizing the stock room
• Solve any type of hardware problems and be the point of contact for all corporate IT equipment
• Dealing with external technical services regarding the reparation of hardware
• Support organizing important live events
• Preparing mobile devices and related systems (Iphone/Ipad & IOS, Andoid & Windows system)
• Manage the day to day incidents logged via the internal ticketing tool ensuring SLA’s are followed
• Point of contact at the location (customers walking up, emails and online meetings)
• Participate in hardware and software rollout projects
• Work closely with other IT departments to handle fixes
• Participate to any second-level support requests
• Ability to work effectively with autonomy and low supervision
• Maintain an accurate tracking and/or IT assets inventory
• Network & VoIP knowledge (patching racks, testing network issues, CISCO routers and basic
• level commands)
• Work to ensure that all equipment are current and fit for purpose, doing refresh and replacement activity
• when necessary
• Be proactively up-to-date in corporate IT projects and become an expert in all technologies,
• environments, O.S. and SW used in the company
• Keep flexibility according to business need

Skills, qualifications and interests you need to succeed in this role:

• You have professional proficiency in English (speaking Spanish, Italian, French or German as second language will be valued)
• 3 years of IT experience
• Working on-site 5 days per week (Monday until Friday)
• You are familiar with antivirus solutions and security standards
• Microsoft MCSE, MCP or MCA experience preferred, or working towards similar standards
• Experience with software such as Microsoft Windows 7, 10 and Apple Mac
• Microsoft applications including AD and GPO’s, SCCM, RDS, Office 2007, 2010, 2013
• Terminal Services environments and desktop virtualization, Citrix XenApp
• Networking, including LAN architecture, DHCP, VLANs, LAN, WAN, Wi-Fi, DNS
• Desktop and VOIP connectivity
• Video/Audio conferencing
• ITIL oriented
• Approachable personality and excellent communication skills
• Strong analytical and problem-solving skills
• Be happy to work independently on allocated tasks