Italian B2B Support Specialist

Lisbon,
Portugal

Mandatory
Optional
Advanced
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DESCRIPTION

Role Description

This is a full-time on-site role for a B2B Support Specialist.

The B2B Support Specialist would provide assistance and support to the couriers and delivery people of our client, walk workers through solutions, and also document issues and solutions provided in the company's database.

 

REQUIREMENTS

Qualifications

  • Analytical Skills
  • Customer Support and Customer Satisfaction skills
  • Excellent written and verbal communication skills
  • Ability to work effectively in a team environment
  • Experience with CRM tools and customer support software is a plus
  • Native in Italian (mandatory)
  • Fluent in English (mandatory)
SKILLS
Technical Assistance
Technical Support
German Speaker
Analytical Skills
Customer Service
Customer Oriented
Customer Relationships
Excellent Communication Skills
Crm Tools
Italian
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