DESCRIPTION
We’re an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
As a Italian Speaking Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivation
Duties and Responsibilities:
- Making daily outbound calls and follow ups.
- Assisting new players and current players to ensure they have no blockers to enjoying our products.
- Promoting our site, products, campaigns and overall entertainment offering.
- Working with your team leader to ensure all targets are understood.
- Work with other departments such as Payments, Risk, VIP and Customer Support.
REQUIREMENTS
- An energetic passion for customer service and speaking directly with customers.
- A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.
- A drive to reach targets and overachieve on a daily basis.
- Native Italian and Fluent English.
- An understanding of the Casino and/or sports betting industry.
- Target oriented and driven by achieving goals.
OFFER
- Snacks in the Office
- 20 / 26 days of vacation per year
- 6 days of sick leaves without document required
- Attractive office location and facilities
- Medical insurance for you and your partner
- Sports package
- Birthday, wedding, and newborn gifts
- Languages classes (partially paid by the Company)
- Career growth opportunities
- International corporate parties, great team-building events and activities
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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