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Italian Tourism Advisor for Majorel Lisbon

Mandatory:
DESCRIPTION

Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world's most respected brands. Creativity, Excellence, and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now!

 

* Responding promptly to customer inquiries

* Communicating with customers through various channels

* Acknowledging and resolving customer complaints

* Knowing our products inside and out so that you can answer questions* Processing orders, forms, applications, and requests

* Keeping records of customer interactions, transactions, comments, and complaints

* Communicating and coordinating with colleagues as necessary

* Providing feedback on the efficiency of the customer service process

REQUIREMENTS

*Native or Proficient Italian and fluent in English (minimum level C1)

*Excellent communication skills, empathy, and team spirit

*Previous experience in Customer Service is a plus

*Attention to detail - understand that it is the small details that can make the biggest difference

*Prove you can work and make decisions with minimal supervision

*Feel passionate about customer experience

ARE YOU THE PERFECT CANDIDATE?
Italian Tourism Advisor for Majorel Lisbon