Live Content Moderation (Social Media) for Porto

Are you fluent in one of these languages (Italian, French, Spanish, Portuguese, Polish or German) and want to work for the leading BPO worldwide, awarded as the best place to work 2022?

You will use your skills as live content moderator agent, supporting our client's different areas of social media.

You'll be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.

Are you excited to explore the world of Social Media? Join us and start now!

Who are we?

With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.

We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Required profile:

• At least C1 level (both verbal and written) in one of these languages (Italian, French, Spanish, Portuguese, Polish or German)
• At least B2 level (both verbal and written) in English;
• At least 6 months of relevant experience in related fields
• Strong customer service orientation skills
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Ability to multitask, possess critical reasoning skills, communicate effectively;
• Fast learner, diligent worker.

To become a part of our Team you need to be:

• Willing and able to work on rotative shifts (24/7)
• Able to rotate shifts to help address client customer and business needs;
• You are expected to provide background clearance (certificate for highest level of education, references from previous employment, clean criminal record).