DESCRIPTION
Do you want to join one of Europe’s fastest-growing tech companies and deliver amazing service experiences? Our client is looking for Finnish-speakers ready to relocate to Budapest and be part of a fast-paced, supportive team!
Join the Service Operations team as a Finnish-speaking Representative, supporting customers, riders, and partners while building your career in a dynamic, international environment. A relocation package including housing and settling-in guidance is provided to help you get started smoothly.
About the company
Our client is a global leader in the online food delivery industry, revolutionizing how people access meals and essentials. Operating in over 40 countries, they bring together cutting-edge technology, logistics expertise, and a passion for customer satisfaction to deliver outstanding service every day.
What will you do?
Support customers, riders, and vendors by resolving issues quickly and effectively
Handle inquiries with empathy and professionalism in Finnish and English
Troubleshoot daily operational challenges and escalate complex cases when necessary
Work collaboratively to achieve service KPIs (accuracy, quality, speed)
Maintain accurate documentation and follow standard processes
Contribute to a positive and fast-moving team environment
Candidate profile
Fluent in Finnish and English (spoken and written)
1–3 years of experience in customer service, service operations, or a contact center
Strong communication skills and the ability to stay calm under pressure
Problem-solving mindset with attention to detail
Flexibility to work daytime, evenings, weekends, and holidays
Familiarity with CRM, ticketing, or operational tools is a plus
Employer offers
Relocation support to Budapest (housing & settling-in guidance)
Competitive salary package + Finnish language premium
International, ambitious, and fun team environment
Clear career growth opportunities in a rapidly expanding tech company
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
SKILLS
Problem-Solving
Tecnical Support Specialist
Native Finnish
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