Norwegian-Speaking Content Moderator in Lisbon, Portugal!

We are on behalf of our client looking for Norwegian-speaking customer service agents for a remote position in Portugal!

If you are fluent in Norwegian and fascinated by all the advances in broadband technology and the streaming industry, seize the opportunity and apply for a job at a well-known Nordic TV provider. Join a team dedicated to providing top-notch customer experience, while enjoying your stay in Portugal known for its rich culture, stunning landscapes and buzzing nightlife. You'll have the opportunity to build a professional international network, enhance your communication skills and enrich your CV with remarkable work experience.

What you will do:

• Be the primary point of contact for client inquiries and become our client's most valuable ambassador
• Use phone calls, emails, and chats to provide a seamless experience to new and existing customers
• Respond to inquiries about broadband services and TV solutions offered by our client - always in a professional and timely manner
• Resolve technical issues as they arise in a timely manner
• Follow up with a thorough needs assessment and inform customers about ongoing campaigns
• Make every customer a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Lisbon!

What to bring:

• Fluent Norwegian
• Very good use of English - both written and spoken
• Work experience in a customer/technical support role is desirable
• Familiarity with TV solutions and streaming services will be considered an advantage
• Exceptional communication and soft skills, as well as a problem-solving mentality
• Computer knowledge/technical knowledge ability
• A positive and adventurous attitude
• A sponge willing to soak up all the knowledge and experience we offer

What we offer:

• A generous bonus scheme
• Fully paid training of certified instructors
• Healthcare benefits and discounts
• Consistent support for everything you might need along the way
• Many benefits development opportunities in a multicultural, safe and fun workplace

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while also representing one of the biggest brands worldwide. In addition, you will be a member of a company that promotes diversity, and offers equal opportunities to all.

About Portugal:

Portugal is a country located in southwestern Europe and has a rich history and culture. The country has a long coastline along the Atlantic Ocean and also has several beautiful mountain areas. Portuguese is the official language, and the country has a population of around 10 million people. Portugal is famous for its wine, its cuisine and its music, especially Fado. The country is also popular with tourists for its beautiful scenery, historic towns and sunny beaches. Portugal is a member of the European Union and has an open and well-developed economy, and there are good opportunities for work and business in the country.

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, Suriname and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.

How would you feel if your workplace was just a breath away from beaches with crystal clear waters? Does sunshine - along with tasty Portuguese cuisine - sound like an option you'd like to explore?