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Norwegian Speaking Customer Service Advisors - Banking Sec

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DESCRIPTION

Norwegian Speaking Customer Service Advisors – Banking Sector
Athens, Greece OR Remote in Greece

Salary: €1300 gross per month + up to 10% performance bonus + €100 per month UP Hellas + private medical insurance

Our client, a prominent financial institution, is seeking Norwegian-speaking Customer Service Advisors to join their team. This is an exciting opportunity to work on behalf of a leading bank, offering a competitive salary, bonuses, and the chance to work remotely or in-office in Athens.

Key Responsibilities:

  • Provide high-quality customer support to Norwegian-speaking clients of the bank.
  • Assist with inquiries related to banking services, accounts, transactions, and product offerings.
  • Handle complaints and resolve issues efficiently and professionally.
  • Maintain accurate records of customer interactions in the company's CRM system.
  • Adhere to company guidelines, ensuring compliance with banking regulations.

Requirements:

  • Language Proficiency:
    • Norwegian: C1 level minimum
    • English: B1 level minimum
  • Excellent communication and problem-solving skills.
  • Customer service experience is a plus but not required.

Work Conditions:

  • Hours: Monday to Friday, 9:00 AM to 6:00 PM Norwegian time
  • Location:
    • Work from the office in Athens (relocation assistance available).
    • Remote work option anywhere within Greece.

Benefits:

  • Salary: €1300 gross per month.
  • Performance Bonus: Up to 10%.
  • Other Perks:
    • €100 monthly UP Hellas (meal card or related benefit).
    • Private medical insurance.

This role provides the flexibility to either relocate to Athens or work remotely while enjoying the opportunity to develop a career in the banking sector.

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