Order Operations Specialist with Italian

Mandatory
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DESCRIPTION

Do you speak fluent Italian and English?

Do you want to actively use Italian and English in your work?

Are you interested in customer service and/or already have some experience is customer support sector?

We are looking for fine colleagues for this position in our customer care team!

 

What will be your responsibilities?

  • Communication with clients (you will answer their questions and queries about products)
  • Translating and entering orders into the internal system
  • Regular communication and collaboration with teams within the SSC department
  • Reporting
  • Process improvement


REQUIREMENTS
  • Knowledge of Italian and English at least at B2 level
  • Advanced knowledge of MS Office (Outlook, Excel, Teams, OneDrive)
  • High school/college education - also suitable for graduates, whom we will train
  • Responsibility, diligence and attention to detail
  • Independence, self-reflection and willingness to continually work on yourself


OFFER
  • A friendly, small SSC team
  • Motivating salary with monthly bonus
  • 5 weeks holiday and Sick days
  • Training and language courses
  • Company phone and laptop
  • Life/pension allowance
  • Allowance for leisure activities (Flexi Pass)
  • Subsidised MultiSport card
  • Canteen and flat rate meal vouchers
  • Work in a growing international company located near Brno (great connection, free bus from the centre of Brno)
  • Team and company events


SKILLS
Good Communication Skills - Written And Oral
Effective Communication
Customer Oriented
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