Partner Support Representative (English-speaking) - On-site

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Partner Support Representative in Malaga (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development

This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

As a Partner Support Representative on our team, you will:

• Manage account confirmation checks and nonprofit eligibility
• Support ticket escalations and queries
• Clarify and guide CSP Cloud Services Grant and Discount offers
• Deliver monthly online introduction sessions for new partners
• Proactive outreach new contacts
• Prepare monthly reports to highlight activity and suggest ways to automate or drive efficiencies, or improve partner assets and ability for self-supporting

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Are bilingual or proficient in English
• Have at least 2 years' experience in partner, customer or sales support roles
• Are good working with resellers, channel partners or distributors
• Possess excellent verbal and written communication skills
• Are able to work independently and collaboratively in a fast-pace and diverse environment
• Have attention to detail

Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.

What's in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39 hours/week permanent contract: Monday to Thursday 9:00 to 17:30 Fridays 9:00 to 16:30
• Salary 27.000 euros gross/year + up to 4.000 euros gross/year in bonus
• Great location in Malaga
• Bring-a-friend (referral) bonus opportunities
•  Full paid training on the company and the project you'll be working on
• Career development programs, language classes and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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