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Player Support for Supercell Games Account with French

Mandatory:
DESCRIPTION

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. 

 

Bulgaria's affordable lifestyle offers a sea of opportunities!

 

Our location Sofia is famous for its cultural diversity, modern appearance, and variety of experiences – music and theater outdoor festivals, as well galleries, museums, restaurants, and clubs. This fast-growing city is located at the foot of Vitosha mountain where enthusiasts often can be found hiking or skiing and only 300km away from the Mediterranean Sea.

 

The TELUS Tower office offers numerous benefits for its` employees, such as top location, personal gym, relax and gaming areas.

 

Join our growing TELUS team supporting Clash of Clans, Clash Royale, Brawl Stars, Hay Day & Boom Beach - get the job you will enjoy!

 

A typical day:


  • Be every player’s trusty advisor
  • Respond to gamers' queries by email and chat
  • Identify and assess customers’ needs to achieve satisfaction

 

Sounds good, right?


REQUIREMENTS

If you have:


  • Fluency in French and a good command of English
  • Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
  • Player empathy and understanding a player’s perspective when tackling their issues.
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success


ARE YOU THE PERFECT CANDIDATE?
Player Support for Supercell Games Account with French