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Player Support Specialist for Riot Games with Romanian

Mandatory:
DESCRIPTION

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate


TELUS International Bulgaria is looking for passionate player support specialists for Riot Games.


Join our growing TELUS team supporting League of Legends, VALORANT, Legends of Runeterra and TfT - get the job you will enjoy!


A typical day:


  • Help out our players with any issues they might have via tickets and chat
  • Provide the best player experience with a case-by-case player-oriented approach
  • Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
  • Work with a passionate team of gamers to give our support experience a player-to-player feel


Sounds good, right?



REQUIREMENTS

You have:


  • Fluency in Romanian and a good command of English
  • Player empathy and understanding of a player’s perspective when tackling their issue are required
  • Understanding of Player Support
  • Gaming experience – if you have played games and you can relate to a player’s concept, community, and mindset it will be considered an advantage
  • Desire to help the players as best as possible and to contribute to the team’s success


ARE YOU THE PERFECT CANDIDATE?

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Player Support Specialist for Riot Games with Romanian