Portuguese Brazilian Tourism Advisor - Majorel Lisbon

Jumpstart your career with Majorel Portugal!Majorel is a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe, our #OneTeam designs and delivers flexible solutions in 60 different languages that make a difference to the customers of many of the world's most respected brands.Creativity, excellence, and respect are the values that guide our work. To know more about Majorel, please visit majorel.com and you can also follow us on our social media on Facebook, Instagram and Linkedin.

Candidates must live in the Lisbon Metropolitan area.You will bring to us:* Native or Proficient Portuguese and fluent English (minimum level C1)* Excellent communication skills, empathy and team spirit* Previous experience in Customer Service is a plus* Attention to detail - understand that it is the small details that can make the biggest difference.* Prove you can work and make decisions with minimal supervision* Feel passionate about customer experience

Job Responsabilities:

* Maintaining a positive, empathetic, and professional attitude toward customers at all times.

* Responding promptly to customer inquiries.

* Communicating with customers through various channels. * Acknowledging and resolving customer complaints. * Knowing our products inside and out so that you can answer questions. * Processing orders, forms, applications, and requests. * Keeping records of customer interactions, transactions, comments, and complaints.

* Competitive wages (14 monthly payments per year)

* Performance Bonus

* Meal allowance in voucher card (net)

* Health Insurance after six months of the contract

* Refer a friend program, amongst others

* Flexible schedules

* Wellbeing campaigns, training and development programs, partnerships/discounts, and year-round events (solidarity and environmental actions, volunteering, and fun competitions

* Feel Good Community - Integrated solutions to building a better and to motivate and surprise teams in their day-to-day, tailored wellness and psychological support

* Career progression and possibilities for an International career

* The modern work environment at an attractive location with excellent public transport connections

* Work/Live in Lisbon, one of the great places to live and work.

At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking.