Portuguese (PT) Customer Support in Limassol, Cyprus

Limassol,
Cyprus

Mandatory
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DESCRIPTION
Join a dynamic team in the iGaming industry and start your next adventure in sunny Cyprus!

We’re looking for Customer Support Agents to deliver top-notch service to our users. If you're proactive, responsible, and comfortable working in rotating shifts, this could be the perfect opportunity for you.

  • Handle customer inquiries and requests mainly via live chat (up to 3 chats simultaneously) and email
  • Maintain a high level of professionalism and customer satisfaction
  • Collaborate with team leads to ensure a smooth customer experience
  • Represent the company with a service-oriented mindset
  • Minimal phone interaction involved
REQUIREMENTS
  • Native-level Portuguese (Portugal)
  • Valid EU passport (mandatory for work eligibility in Cyprus)
  • Willingness to relocate to Cyprus
  • Advanced English skills (spoken and written)
  • Positive attitude, sense of responsibility, and availability for rotating shift work (24/7 schedule)
OFFER

  • Base Salary: €1,800/month
  • Performance Bonus: Up to €250/month based on customer satisfaction and activity volume (chat, email, ID verification)
  • 22 days of paid vacation per year
  • Fully paid training program:
  • 4 weeks of theoretical training
  • 4 weeks of hands-on practice
  • Opportunities for internal growth and career development
  •  Relocation Support (for candidates moving from abroad)
  • Shared accommodation provided for the first 2–4 weeks
  • Airport pickup from Larnaca
  • Please note: Flight tickets are not covered
SKILLS
Multitasker
Customer Service
Customer Oriented And Communication Skills

ARE YOU THE PERFECT CANDIDATE?
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