Portuguese-Speaking Customer Support in Málaga, Spain

Malaga,
Spain

Mandatory
DESCRIPTION
Do you want to work in the hospitality industry and build a career in customer service? Our client is looking for Portuguese-speaking talents who want to join their vibrant team in sunny Málaga, Spain!

Join our client's team as a Customer Support Agent, assisting travelers with hotel bookings, inquiries, and special requests. 

About the company
Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.

What will you do?
  • Handle inbound calls related to hotel reservations and customer inquiries-
  • Complete bookings and assist with changes or special requests
  • Deliver exceptional customer service with a commercial mindset
  • Work with internal systems to manage customer cases efficiently


About Málaga
Málaga is a dynamic Mediterranean city known for its warm climate, golden beaches, and rich cultural heritage. With a welcoming atmosphere, excellent cuisine, and modern infrastructure, it offers the perfect setting for professionals seeking both lifestyle and career growth.


REQUIREMENTS
Candidate profile
  • Native Portuguese with good English communication skills
  • Experience in customer service or sales is highly preferred
  • Professional, calm, and customer-friendly phone manner
  • Open to working shifts and weekends
  • Based in or willing to relocate to Málaga
OFFER
Employer offers
  • 9 months (extendable) with a 2-month trial period
  • Salary of €19.000 gross/year
  • 39-hour work week with shifts between 08:00–23:00 (including weekends)
  • Paid, on-site training
  • Relocation opportunity in a vibrant Mediterranean cit
  • International team and performance-based work culture

SKILLS
Communicative
firendly
Problem-Solving
Team Work

ARE YOU THE PERFECT CANDIDATE?