Project Manager

As a Project Manager, you will be responsible for the day-to-day management of one or more complex programs. You may also manage project coordinator(s) assisting with projects. The role requires class-leading customer engagement involving strong written and verbal communication skills, the ability to empathize with and respond to customers' needs, problem-solving skills, and the ability to function effectively in a fast-moving, rapidly changing environment. Collaboration with multi-location and cross-functional teams will be key to maintaining and improving customer satisfaction, revenue, and margin.

RESPONSIBILITIES

• Be able to recognize Customer needs and proactively focus on fulfilling these needs through innovative thinking and collaboration with internal technical, production, quality, and management teams. 
• Be aware of, and actively seek out opportunities for increasing program revenue. 
• Review customer satisfaction regularly and focus on meeting and exceeding customers' expectations. 
• Collaborate with our Sales team to ensure Customer Retention and Growth. 
• While working with our off-shore teams, plan and monitor projects to meet deadlines, quality, and budget requirements. Focus on continuous improvements and cost-saving measures. 
• Collaborate with internal teams to initiate and implement procedural changes and customized workflows. 
• Own and maintain project financials, including revenue recognition, revenue forecasting, and billings. 
• Optimization through Automation - providing innovative technical solutions to improve process workflows.

• 3 to 4 years experience as a Project Manager, ideally in Machine Learning or a similar environment/domain. 
• Experience in project finances, including budgeting, GM, and P&L. 
• Technical PM skills with scripting experience, are an advantage.
• Experience in crowd or data collection projects involving text, speech, image, or video, is an advantage. 
• Top-class communication skills, both written and verbal. 
• Strong customer service, negotiation, and problem-solving skills. 
• Strong interpersonal and leadership skills. 
• Ability to function productively and proactively in a fast-moving environment. 
• Ability to deal effectively with ambiguity while ensuring that challenging delivery timelines are met.

If this opportunity sounds appealing to you, apply now!

*Please note, only shortlisted candidates will be contacted.

• Stable employment based on contract
• Flexible scheduling for work-life balance
• Multisport card
• Private medical care
• Fixed salary and internal bonuses