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Room Service Supervisor


In Casa Cook we are looking for Room Service supervisors for our hotel, located in the island of Samos, one of the Mediterranean's most historically-rich surroundings. At Casa Cook Samos our culture is personal, warm, kind, and open-minded. It is like staying at a friend’s house, where the kitchen is always open. Every team member is integral to us in what we deliver, radiating a positive and infectious energy to encourage guests to adopt the Casa Cook ethos and engage in a fun, enriching holiday experience.


As a Room Service supervisor, your tasks will be:

  • Taking food and beverage orders from guests over the phone or in person.
  • Ensuring accuracy and timeliness in delivering orders to guest rooms.
  • Providing excellent customer service, including answering guest inquiries and addressing concerns.
  • Maintaining cleanliness and organization in the room service area.
  • Collaborating with kitchen and restaurant staff to ensure seamless order preparation and delivery.
  • Handling cash and credit card transactions, as well as maintaining accurate records of sales.
  • Adhering to hotel policies and procedures regarding food safety and guest service.
  • Assisting with inventory management and restocking of supplies as needed.
  • Communicating effectively with other hotel departments to fulfill guest requests and resolve issues.
  • Upholding the hotel’s standards of professionalism and hospitality at all times.

Room Service Supervisor