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Russian and Uzbek - Speaking Client Relations Managers

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­Russian and Uzbek - Speaking Client Relations Managers

 

Reference Number: CRMRUU1022

 

The Role: 

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.

 

The main responsibilities of the position include:

  • Develop and maintain excellent relationships with prospective and existing clients
  • Responsible for activating new client leads and following up with potential clients
  • Deal with clients’ inquiries via live chat, email and telephone
  • Handle client inquiries via email and telephone and ensure that high level service is provided
  • Perform personal clientele analysis and taking actions as required
  • Promote available products and services to clients
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
  • Ensure compliance with the company’s legal guidelines and compliance procedures
  • Provide suggestions on system enhancements
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
  • Contribute to the team effort by achieving targeted results
  • Cooperate effectively with other departments as necessary

 

REQUIREMENTS

Main requirements:

  • Degree in a business-related field
  • Customer care or sales experience is a definite plus
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Russian and Uzbek speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented

 

 

ARE YOU THE PERFECT CANDIDATE?

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Russian and Uzbek - Speaking Client Relations Managers