HIGHLIGHTED

business
history
lightbulb
DESCRIPTION
- High level of outbound calling to generate new demand for the channel and sales organization to pursue
- Engage with potential clients through various communication channels
- Identify customer needs and present tailored solutions
- Reach out to and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization
- Collaborate with team members to achieve individual and team sales targets
- Track and manage account info, prospecting, qualification, and nurture activities, in the company’s Customer Relationship Management system (Salesforce)
- Meet identified monthly KPIs (example: # leads converted to sales qualified opportunity, number of leads generated, number of meetings set up by sellers)
- Provide outstanding customer service, addressing inquiries and concerns effectively
- Stay informed about industry trends, competitor products, and market developments
REQUIREMENTS
- Bachelor's degree in Business, Marketing, or a related field preferred
- Fluent French & English (reading/writing/speaking)
- Strong communication and interpersonal skills
- Ability to thrive in a fast-paced, goal-oriented environment
- Ability to multi-task, prioritize, and manage time effectively
- Previous sales or customer service experience is a plus but not mandatory
- Proven ability to work independently and collaboratively
- Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
- A passion for and a willingness to learn about our products and services