Portuguese Business Consultant - Apps
Are you looking for a new job or just tired of your current job? Do you need a change?
Do you know a world well known American corporation which provides Internet-related product services, including internet search, mapping, cloud computing software and advertising? Your answer is yes? Then continue reading.
Are you interested in new technologies ?
Is your English on a high level?
Not afraid of new challenges?
Your are Sales oriented?
Your answer is yes again? Great, continue with job description !
What you would do:
·Maintain client relationships through product support over the phone.
·Identify and grow opportunities and collaborate with sales coach to ensure growth attainment
·Respond to incoming calls and email from enterprise clients.
·Manage effectively all incoming incidents in a customer service environment.
·Gather information from customers, troubleshoot technical and acCount issues (escalating when necessary).
·Operate as the lead point of contact for initial settings to your customers
·Build and maintain strong customer relationship during trial period
·Ensure the timely and successful delivery of our solutions according to customer needs and objectives
·Forecast and track key account metrics
·Assist with high severity requests or issue escalations as needed
What we are looking for:
-Native level of Portuguese with fluent English
-Sales oriented person who is aware of sales techniques
-Excellent listening and communication skills, both written and verbal.
-The agent is a business consultant capable of understanding customer's business challenges and tailor a solution adapted to their need.
-Confident at overcoming product objections
-Interest to learn and apply new technologies
-Ability to operate in high pressure situations
-Preferentially technical background or technical formation and experience in troubleshooting
-Comfortable approach when speaking to IT techs, end-users, decision-makers, CEOs...
-Proactive follow up discipline
_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
What we are offering:
-Salary: 17 000 gross/year + performance bonus ( up to 3000 )
-Full time shift: 39 hrs/week
-Real possibility to grow within the company
-Opportunity to join our international team
-Offices located in Barcelona Center