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DESCRIPTION
- Support gathering of ideas for dTube functionality improvement from Operations users and relay to the Business Change/ Technology team
- Support the development and deployment of new functionalities of dTube, including translation, testing, updating eForms and briefing users.
- Implement the change management cycle of eForms including design, translation, implementation, briefing users and informing SMF and Operations reporting about the impact of the change.
- Act as a contact person for process development activities and contribute to the design and implementation.
- Support the operations team to deliver causal activities or business process changes, which require enhancement or special setting of dTube.
- User management of dTube.
- Bringing together operational teams to ensure all deliverables, activities and tasks are completed on time, to agreed quality standards including standardizing and reporting of KPI
- Collaborate with central teams within Business Services such as Transitions, Transformation and dTube team to deliver standardized reporting from People Services and drive sharing of good solutions
- Support change impact assessments within the People
- Services function resulting from projects and initiatives undertaken as a part of Tesco Business Services
- Support the CE People Services team with data analytics, creating new reports and insights, as part of Mission 2023.
- In case of critical operational situation, support the operations team by delivering transactions.
REQUIREMENTS
- Intermediate English knowledge
- Advanced Czech or Slovak language knowledge
- Minimum high school diploma, Bachelor"s Degree is a plus
- Experience in administration or project management
- Strong logical & analytical mindset
- Customer orientation and empathetic with users
- Self-driven, objective oriented
- must be located in Hungary or Czechia, or willing to relocate
SKILLS
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