Swedish Speaking CS role in Athens| Good Salary +1000€ Bonus

How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can you make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities:

·       Troubleshooting any problems clients may have via telephone, e-mail or chat

·       Provide information about products & Services to the customers over the phone

·       Escalation and rerouting of the issues to other departments if required to do so

Requirements:

·       Fluent Swedish and English

·       Technical background/troubleshooting skills & familiarity with technology

·       Adaptability to fast-paced work environments

·       Customer oriented approach that is capable to match the brand’s reputation

·       General technical/troubleshooting skills and a natural curiosity-driven personality