How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Zalando Customer Care team in one of the most popular destinations in the world – Chania, Crete!
If you are fluent in Swedish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with Zalando, Europe’s leading online platform for fashion and lifestyle.
Join a community with an unwavering commitment to sustainability and D&I, dedicated to finding solutions for every aspect of the fashion journey; all of this, while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience.
What will you do?
- Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Crete!