Technical Support with Dutch

Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges. As an IT Support, you will:

• Be assigned to one future-oriented, long-lasting, and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, and IT corporation, etc.
• Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, and networks of the employees of the client in one particular country;
• Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
• Be a member of the international, dynamic, and innovative company environment.

• Speak and write fluent English (at least B2 level) and native Dutch
• Handle phone calls, a necessity to reply to emails and give useful guidance to the client
• Perceive multitasking and problem solving as a piece of cake
• Are a daily user of Windows, Android or iOS, Microsoft Office, etc
• Want to be a team player rather than a lonely wolf
• Can be punctual and reliable

We provide career opportunities and stable employment in a multinational environment where you can get a chance to use various languages, be a part of prominent and world-famous brands, and acquire and upgrade IT skills working from the all-new office building in the center of Brno.

• Excellent Signing Bonus
• Performance Bonus System
• Meal Allowance
• Relocation package: 2 weeks of free accommodation and support in looking for your new flat
• Hybrid work model
• Financial appraisal for referring your friends and acquaintances
• Multisport card
• Cafeteria - Benefit system
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
• 25 days of a paid leave
• Brand new offices with a game room. a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city in the Czech Republic
• Expat Assistance Services for new joiners
• Teambuilding activities