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Languages
English
French
Information

Sitel

Tourism

1 year

Project/Service based

Indefinite

Full-time

French Customer Service Advisor

Spain » Barcelona

Description

Hello candidate,

Sitel Barcelona is recruiting employees to cover the French market of one of our most important services focused on the Tourism field in Barcelona.

What we do here is give support to the French customers:

Customer Care B2B & B2C
Helping customers to answer any doubt or issue regarding their 
train tickets.
Provide information about prices, bookings, connections, etc.

What we expect from you:

Solve the problems the customers could have.
To adapt to the clients, not everyone needs the same approach.
To be efficient
To contribute to keep our great team atmosphere.
Soft skills, empathy, adaptability
Proactivity

Where are we?

We are situated in the business area 22@ of Barcelona. Nearby we have the beach and the Poble Nou District. We also have tramway and underground stations close to the site.

Requirements

French native level
English high level
Customer Service experience in the tourism field
Call center experience us a plus.
Soft skills

Offer

A long term position (contract based on a service)
Possibility of internal promotion
Full time position (38h/week)
17,000€/gross
Paid training of 7 days.

Information

Sitel

Tourism

1 year

Project/Service based

Indefinite

Full-time