jobs by Pic Management at europe language jobs
Languages
English
Skills
  • English Language
Information

Pic Management

Tourism

Ph. D.

Internship / Apprenticeship

3 - 6 months

Full-time

1

INTERNSHIP, Front Office luxury hotel UK English fluent

United Kingdom » England - South West

Description

Our partner is a luxury hotel located in Surrey, not far from London. This 4 stars establishment offers all the facilities for a quality stay: Spa, gastronomic restaurant, facilities for seminars and conferences.

In the hotel, the receptionist is the client's first contact so the first impression must therefore be positive and professional. It plays a decisive role in the smooth running of the stay and in the organization with all the other departments of the hotel. An intern in Front Office will practice all languages and will have a high responsibility, representing the hotel brand.

  • Greet and inform guests about the conditions of stay: breakfast hours, additional services, wi-fi, and special requests
  • Manage arrivals and departures: check-in / check-out
  • Update information available to customers (leaflets, catalogs, business cards ...)
  • Promote the services offered by the hotel (always trying to improve sales and benefits for the hotel)
  • Booking: emails, phones and use the software (opera o similar)
  • Report rates to the Yield Manager
Requirements

You're fluent in English, positive and team worker. You are a stuend enrolled or fresh graduated with internship agreement (or Erasmus placement). Responsible and organised are good strentgh as well. You have work permits to work in UK, or you have a European passport.

Offer

Full board accommodation during the all stay.

Skills
  • English Language
Information

Pic Management

Tourism

Ph. D.

Internship / Apprenticeship

3 - 6 months

Full-time

1