Trading Assistant (English)

Improve Europe’s leading investment platform

We are currently looking for a Trading Assistant with English who will be joining smart and motivated colleagues as a Junior Trading Assistant. You will be the first point of contact between the retail traders and the company. It is a great way to learn everything about the DEGIRO product and work closely with other teams such as Brokerage and Risk.

Our platform consists off an app and browser version that over 2 million people use to invest. We’ve won awards, yes. But we want to improve constantly.

This is what you will do:

• As a trading assistant you will translate the client’s requests to the various departments that are responsible for the daily operations of DEGIRO;
• You will assist our customers during the entire customer lifecycle, starting from the moment they become prospects until the moment they are fully using their accounts (onboarding, KYC and EDD);
• When customers are fully ready to invest their assets, you will assist them with the platform, corporate actions, transfers (pension, portfolio, and money), trading disputes, the risk model, amongst many others;
• You will communicate between the different departments which secure the operations within the international organization of the flatexDEGIRO group, where DEGIRO is a part. You will use your communicative skills in an international atmosphere on a large diversity of subjects.

You Bring us:

• Bachelor's degree in Finance, Business Management, or Economics. We are also interested in applicants with a Bachelor's degree in Hospitality, Law, or Humanities if you can prove you have a strong affinity with finance. A Master’s degree is an advantage;
• Fluent in English;
• 0 – 2 years of experience;
• Good understanding of financial products and affinity with the financial markets;
• An entrepreneurial mindset;
• Energetic team player with excellent communication skills;
• Willing to relocate to Sofia, Bulgaria