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Customer Support with Croatian - Data Annotation Advisor

Cluj , Cluj

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job offers of Foundever Romania at Europe Language Jobs

Customer Support with Croatian - Data Annotation Advisor

Cluj , Romania

Mandatory:
DESCRIPTION
  • Reviewing and annotating data based on provided guidelines and criteria. 
  • Ensuring accuracy and consistency in data labeling and annotation.
  • Identifying and resolving discrepancies or ambiguities in data annotations. 
  • Collaborating with team members to maintain high-quality annotated datasets. 
  • Adhering to project deadlines and quality standards. 
  • Providing feedback on annotation guidelines and suggesting improvements. 
  • Maintaining confidentiality and security of sensitive data. 
  • Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience.
REQUIREMENTS
  • Preferable college degree or related work experience
  • Excellent written and verbal communication skills in Croatian 
  • Good English skills 
  • Good MS Office skills 
  • Excellent customer service skills 
  • High motivation and enthusiastic approach 
  • Self-organized 
  • Planning and prioritization skills 
  • Effective decision making 
  • Knowledge and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies 
  • Familiarity with ticketing systems 
  • Life experience to apply to managing situations 
  • Early adopter of technology 
  • Dependable, reliable, and able to perform duties with minimum supervision.

ARE YOU THE PERFECT CANDIDATE?
Jobs in Cluj with languages for expats - Europe Language Jobs