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Dutch-speaking Customer Care Agent in Greece (remote)

Athens , Greece

Multilingual Jobs Worldwide

Mandatory:

Dutch Mother tongue

Optional:

English Advanced

Company

Multilingual Jobs Worldwide

Employment type

Full time

Experience

Entry level

DESCRIPTION

We are looking for experienced Dutch-speaking Customer Support professionals who are based in Greece and who want to work from home!

The project

You will work for a Dutch leader in producing and supplying natural gas, electricity & heat in the Netherlands. With this they provide energy to more than 2 million customers. They also carry out energy trading and are heavily involved in sustainable energy projects. Making sustainability one of their main values of the future. They are planning together with a lot of other energy companies to go for climate neutrality in 2035.

The Role

This is a Customer Care position. Your main goal is to assist clients in the best way possible, and by doing so contribute to a strong reputation of the brand you are representing! Some tasks:

Handle all incoming questions and requests via telephone, e-mail or chat regarding:
- Sales
- Invoicing and the dunning process
- Payments
- Rate changes
To treat complaints
To do retention
To increase clients satisfaction while building & maintaining good relationships

The Ideal Profile

Native-level Dutch, intermediate English
Secondary diploma completed
Experience with MS Office
Willingness to learn
Problem solving skills
Positive attitude

The Offer & Benefits

Fast recruitment process
Initial training program
Opportunity to grow within the company
Opportunity to work virtually (home-office) from anywhere in Greece
Salary which is above average based on local standards

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.

REQUIREMENTS

We are looking for experienced Dutch-speaking Customer Support professionals who are based in Greece and who want to work from home!

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