Hybrid English jobs in Europe
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Customer Service Representative with English(Plovdiv Hybrid) open_in_new
explore Plovdiv , Bulgaria
DESCRIPTION
What’s Your Greater? Find it at ResultsCX.
Are you looking for a new career opportunity in a progressive and fast-paced environment? Showcase your skills and be recognised for your achievements at ResultsCX, where we provide exceptional customer service to our global clients while maintaining a supportive environment which helps you grow.
In this role, you will be supporting Europe’s leading media and entertainment company by providing fantastic interactions with their customers. If you have a positive attitude, strong computer skills and the ability to solve problems, we want to hear from you.
Due to our business and operational expansion, we are looking for enthusiastic Customer Service Representatives with solid English to join our team.
Hybrid is defined as minimum of 2 days per week working from the office and maximum 3 days remotely. Working hours are Monday - Sunday 10:00 - 23:00h.
What will you be doing?
- Providing customer support services via telephone
- Focusing on customers’ needs and offering the best solution
- Resolving issues while providing the best services and products for our customers’ experience
- Maximising all revenue opportunities in communications with customers
REQUIREMENTS
- To be 18 years of age or older
- Good communication skills
- Problem-solving skills
- Good command of English language
- Basic computer literacy
- Positive attitude, strong work ethic and ability to work under pressure
- Willingness to learn, develop and improve
- Previous experience in Customer Service is considered a strong advantage but not a requirement