Are you fluent in Arabic and English and ready to embark on a new adventure in Bulgaria? If so, this opportunity is for you!

About the Company

Join a leader in the customer experience industry, known for delivering top-tier digital services and next-generation solutions. With a strong presence in Bulgaria, we foster a collaborative and supportive environment, focusing on innovation and employee well-being.

• Assist our players with any issues they might experience or report
• Focus on the player and provide the ultimate player experience
• Listen to the voice of the players and communicate it further to the appropriate teams
• Work with our team to improve our processes

• Proficiency in Arabic and English
• Keen eye for detail and strong analytical skills
• Experience in content moderation, customer support or related areas (preferred)
• Good understanding of the dynamics of online communities
• Ability to work in fast-paced, challenging environments - Commitment to promoting a safe and inclusive online community

• Competitive salary package
• Accommodation
• Airport pick-up and administrative support with registration in Portugal
• Reimbursement of one-way flight costs
• Comprehensive training to prepare you for success in your role
• Career opportunities in a dynamic and innovative company
• Inclusive and supportive working environment
• Access to wellness programmes and activities