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Bulgaria jobs abroad
124 job offers found
Bulgaria jobs abroad
124 job offers found
DESCRIPTION
German Speaking Customer Service Specialist – Sofia, Bulgaria
Sofia, Bulgaria
€1750 gross per month + signing bonus : €3000 (gross), with €500 being awarded after the training is complete. The remainder will be divided in 12 installments, with €400 on the 1st month, €300 on the 2ⁿᵈ, and €200/month on the subsequent 9 months.
*Start date is 6th July
We are currently looking for German Speaking Customer Service Specialists to join an international team based in Sofia, Bulgaria.
This is an exciting opportunity for motivated candidates who are passionate about customer support, communication, and problem-solving, with the possibility to move to a hybrid working model after 6 months.
Salary & Benefits
€1750 gross monthly salary
Performance bonus of up to 10%
Signing Bonus: €3000 (gross), with €500 being awarded after the training is complete. The remainder will be divided in 12 installments, with €400 on the 1st month, €300 on the 2ⁿᵈ, and €200/month on the subsequent 9 months.:
Relocation support of €260 gross/month for the first 3 months
Hybrid working model available after 6 months
Working Schedule
40 hours per week
Monday to Friday between 9:00 AM – 10:00 PM
Saturday between 9:00 AM – 7:00 PM
Responsibilities
Respond to customer inquiries efficiently and professionally within agreed timelines
Provide troubleshooting support for electronic products
Escalate complex cases to senior teams when necessary
Accurately log customer interactions and maintain records
Consult product manuals and internal systems to provide appropriate solutions
Deliver excellent customer service through clear written and verbal communication
Manage multiple systems and tasks effectively while meeting KPIs
Adapt to new processes, policy updates, and campaign launches
Requirements
Fluent German language skills
Good English communication skills
Strong communication and listening abilities
High attention to detail and organizational skills
Comfortable working with multiple systems and applications
Ability to work in a fast-paced environment
Candidates currently based in Sofia are preferred
A Bulgarian Tax Identification Number (NRA agency office) is required for contractual purposes
If you are customer-focused, detail-oriented, and ready to join a dynamic international environment, we would love to hear from you.
REQUIREMENTS
German c1 level
OFFER
€1750 gross monthly salary
Performance bonus of up to 10%
€1000 gross signing bonus:
€500 after successful completion of training
€100 monthly for the following 5 months
SKILLS
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