Join our team in Athens as an Swedish Customer Service Specialist. Enjoy competitive salary, flexible hours, and the chance to work with a global technology leader
- Provide outstanding support to consumer electronics customers via inbound calls.
- Assist with sales, aftersales, delivery queries, and product-related issues.
- Troubleshoot technical problems using your knowledge of products and resources.
- Escalate complex issues to the appropriate teams when necessary.
- Meet performance KPIs including NPS, AHT, FCR, and QA scores.