Do you want to take the next step in your career and work in the fast-growing fintech sector? Our client is looking for Danish-speaking Customer Support Analysts to join their team in Sofia, Bulgaria!
Join our client and assist users with money transfer transactions across various channels. With paid training, a relocation package, and over 50 employee benefits, this is your opportunity to grow in a stable and international work environment.
About the company
Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.
What will you do?
Provide timely and accurate responses to customer inquiries
Assist clients with money transfer transactions or escalate to appropriate units
Communicate via phone, email, and chat to support users
Understand and assess customers’ needs to ensure satisfaction