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Romanian Speaking Customer Service Advisors

Lisbon , Portugal

Recruitment Direct

Mandatory:

Romanian Mother tongue

Company

Recruitment Direct

Employment type

Full time

Experience

Entry level

DESCRIPTION

Romanian Speaking Customer Service Advisors - Office based

Lisbon, Portugal.

€1040 per month + free accommodation for whole contract + flight reimbursed

Our client based in Lisbon is recruiting Romanian Speaking Customer Service Advisors on behalf of a client who specialises in food deliveries, car sharing and transportation services.

Requirements:

Fluency in Romanian and English
Excellent communication and customer service skills
Ability to work in a fast-paced environment
Attention to detail and ability to follow guidelines
Previous experience in customer service and/ or content moderation is a plus

Duties:

Content Reviewing: Ensuring all content aligns with community guidelines
Sensitive Content Handling: Classifying and removing content as per client's criteria
Escalation Procedures: Making timely escalations for issues needing higher management attention
Confidentiality: Following corporate policies for information security
Continuous Training: Engaging in training programs for role proficiency
Performance Compliance: Meeting defined performance indicators
Outbound Calls: Contacting drivers and customers for investigation purposes

Compensation/ Relocation Package:

Offering a gross salary of up to €1040 per month
Free accommodation for the entire contract duration
Flight reimbursement

This is a great opportunity to gain international work experience and work for an internationally known company.

If you are interested in this opportunity to work in Portugal as a Romanian Speaking Customer Service Advisor, please apply with your CV in English language.

REQUIREMENTS

Romanian Speaking, Customer, Service, Advisors, Lisbon, Portugal

Job offers with languages in Europe

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