Czech Speaking Customer Service Specialist – Lisbon

Start your international career in Lisbon with a leading global company and join a dynamic multilingual customer support team.

Salary Package:

• €1,270 gross per month

OR

• €1,068 gross per month + private room in shared accommodation

 What you’ll do:

• Support customers in Czech and English

• Assist with online orders, deliveries, refunds, and payments

• Handle inbound and outbound customer communication

• Manage back-office tasks and shipping investigations

• Work closely with couriers, financial institutions, and internal teams

• Deliver excellent customer service throughout the customer journey

What we offer:

• Paid training

• Full-time contract

• International work environment

• Career development opportunities

• Relocation support

• Accommodation option available

Working hours:

40 hours per week on rotational shifts from Monday to Sunday, between 07:00 and 24:00, including public holidays.

Requirements:

• Native/C2 Czech language skills

• Strong English communication skills (C1)

• Excellent attention to detail

• Problem-solving mindset

• Ability to work independently and under pressure

• Customer-focused attitude

• Previous SAP or back-office experience is a plus

 Enjoy life in sunny Lisbon while building valuable international experience in customer service and operations.

• Native/C2 Czech language skills

• Strong English communication skills (C1)

• Excellent attention to detail

• Problem-solving mindset

• €1,270 gross per month

OR

• €1,068 gross per month + private room in shared accommodation

Relocation Support