DESCRIPTION
Workster partners with a major outsourcing company in Portugal to find experienced Turkish Customer Care Specialists to work in Lisbon, Portugal. The successful candidates will support customers for different industries and brands.
Your Role
Support Turkish-speaking customers over phone, email and occasionally chat
Achieve your weekly and monthly targets as part of a multicultural team
Provide exceptional customer experience
Represent your brand professionally and with dedication
Document each interaction in a dedicated CRM system
Act as a key participant within the internal team and wider organization by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department
REQUIREMENTS
Native (C1+) level of Turkish
Willingness to relocate to Portugal or based there
Good level of English (B2)
Experience in Customer Support is an advantage
Strong ability to work independently and as a team player
Problem-solving and critical thinking skills
Adaptable and flexible, demonstrating the ability to work with process and information changes
Strong working knowledge of external systems and PC-based internet and software applications
Ability to provide required documentation (ID/Passport, Birth Certificate)
EU passport or valid Portuguese residency permit
OFFER
Attractive salary & benefits
Relocation package + accommodation from day one
Private health insurance
Work with world-renowned global brands
Multicultural team & modern office in the heart of Lisbon
Step into a vibrant city and a career you’ll love — this is your time to shine!
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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